Month: July 2010

My open letter to LeBron: It’s not just business. It’s personal.

Dear Mr. James (Your Highness), You said last night that when you awoke yesterday morning, you knew your decision. When I woke up this morning,…

It’s not just integrated marketing. It’s integrating marketing.

There was a TREMENDOUS conversation in which I got to participate last evening on Twitter. Marsha Collier runs a weekly chat on customer service (#custserv…

What is this Blogging thing?

Well hello there, trusty readers! Sorry for the lag in posting. Truthfully, I have been on vacation! Had a lovely time in Cape Cod &…