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five engagement lessons from Biggest Loser

by Margie Clayman

OK, OK, I admit it. For the last couple of years, Biggest Loser has been my guilty pleasure. I know I’m not alone! There’s something about the show – particularly the weigh-in segment at the end, that really keeps me interested, even though most Wednesdays you’ll hear me say how stupid the last episode was. As I was watching a compressed version last night (it was shortened to an hour to make room for the premiere of The Voice) I realized that actually, you can learn a lot of profound lessons about online engagement just by thinking about the intricacies of this silly reality show. Here are five lessons that came to my mind.

1. Alliances are important: Especially this season, people have stayed on the show because they created close relationships with other people. When the person is on the chopping block, those friends come in handy. In fact, this is a trait most reality shows share. The role of alliances online is woefully under-appreciated. Alliances mean that you have people who will stand up for you when someone is trying to bring you down. Alliances mean you comment on their posts and they comment on yours. Alliances mean you help each other out. I’d be off this online “show” were it not for the alliances I’ve formed.

Are you building alliances out there? Are you valuing the ones you have?

2. Alliances can break down: People are people. That means they can be endlessly loyal, endlessly fickle, or a bit of both. Sometimes, a person who you thought was an ally can turn on you. It’s a sad fact. The online world, like Biggest Loser, is extremely competitive. While it’s not as clear what the prize is for the online game, we all feel like there is one. If that prize starts to seem too glittery and too precious, your ally may move on to other (I won’t say greener) pastures. Hopefully, you will not abandon other people who look to you as an ally!

What would you do if one of your allies turned on  you today? How would you continue to interact with that person? Would you?

3. You aren’t REALLY competing against other people: On the Biggest Loser, contestants aren’t compared with each other based on the number of pounds lost. Rather, they are compared with each other based on the percentage of weight loss. That means a person who loses just three pounds could beat someone who loses 7 pounds. In the online world, you’re competing for attention or for “wavelength,” but because everyone has different objectives and different means of measuring success, you can’t really compete against people on a one-to-one basis. This is important to keep in mind as you engage with other people. If they achieve a certain amount of success, that doesn’t mean they’re “beating” you. It just means that for them and their standards, they’re having a good moment.

Do you have your objectives clearly in mind? If not, it will seem like you’re competing against anyone who comes along.

4. Motivate and inspire the people around you: One of my favorite things about Biggest Loser is that the players begin to look to each other for guidance. They don’t just depend on the “experts.” In the online world, it seems easy when you first begin to find the “ninjas” and just look to them for advice. However, as you dig in more and more, you find people who really seem to be on the same wavelength as you. Their actions inspire and motivate you, and when they’re feeling kind of downtrodden, you can inspire and motivate them. Sometimes that means tough love and harsh talk. Sometimes that means a hug or a pat on the back.

Are you sharing your knowledge with others as you learn. Are you letting others share your good days? Are you asking for help when you need it and giving help when others need it?

5. Lose the weight: Obviously, the key point in Biggest Loser is that the contestants need to lose the weight. But you learn something as you watch the show. It’s not just physical weight these folks need to lose. It’s all of the emotional baggage that got them there in the first place. When you engage with people online, you need to remember that they don’t live inside your head. They don’t know that this time of year is tough on you. They don’t know that this is the anniversary of your divorce or of a death in your family. They just know they’re talking to you online. When you engage with people, you need to lose that weight you’re carrying with you. They can’t see it. They don’t know it’s there. However, it’s extremely easy – so easy – to take offense during hard times if you lose track of that fact.

Are you reacting to people out of feelings that have nothing to do with them? Are you looking for reasons to feel offended or hurt because something in real life is not going well for you? To engage with people online, that all needs to fall by the wayside, at least until you get to know them better.

So what do you think? How are you doing in the reality TV show known as the online world? Are you building up your alliances, keeping your eye on YOUR prize, and inspiring or motivating others?

I’d love to hear your thoughts!

This is post #42 in The Engagement Series. Don’t forget, you can always hit that subscribe button if you’re worried about missing a post!

Filed Under: Marketing Talk

7 ways to engage with your readers Eddie Izzard style

by Margie Clayman

Every once in awhile, I go through a huge Eddie Izzard kick. I was introduced to Izzard’s unique brand of stand-up comedy when I was in grad school. Someone loaned me a tape of Dress to Kill. It was funny (brilliantly funny in fact), but I knew I had found my comedic true love when Izzard did his bit about squirrels.

“And have you noticed, squirrels always eat nuts with two hands, and then sometimes they stop and look around as if they’re thinking, ‘Oh, did I leave the gas on? Wait, no, I’m a squirrel!’ And then they go right back to eating.”

I own two DVDs of Izzard’s work now. Definite Article was my first purchase, and Dress to Kill was my second. I watch these DVDs to enjoy myself, but also to study. Izzard is not your typical stand-up comedian, after all. There’s something rather engaging about his style and delivery. After studying these aspects of his work (woe is me, a blogger’s life), I drew up a few lessons that I think you could use to create more engaging blog posts.

[Read more…] about 7 ways to engage with your readers Eddie Izzard style

Filed Under: Marketing Talk

Will you help me help Big Love Little Hearts?

by Margie Clayman

There is an organization called Big Love, Little Hearts. Founded by the amazing Estrella Rosenberg, Big Love Little Hearts does two things, really. First, it helps educate people around the world about heart defects that can take the lives of children. Many of these defects can be corrected if noticed in time. The second thing the organization does is help match children of limited means to organizations that can help fund their surgeries.

But actually, there’s a third thing Estrella and her organization does, too. It provides a community for the parents of all of these children. Can you comprehend a child going through heart surgery at six months old?

No, me neither.

The past few hours have been the most tragic in the history of the organization. Five little ones have passed away over the last several hours.

While money will not bring these children back, we can help donate so that more children can get help, and so that the Big Love Little Hearts organization knows we have their backs.

I’m asking one simple question.

Can we get 500 people to donate $10 this week in honor of the five children who passed away?

All you have to do is visit the Big Love Little Hearts site, and click donate.

I would consider it a huge personal favor, and I think we could also really make a difference.

Thank you for caring and sharing.

Filed Under: Crafts and Charity

Darn the Torpedoes. Full Speed Ahead!

by Margie Clayman

Last week, I decided to try something new – Vlogging. I got a comment that was not very nice, and I let it convince me that maybe this big new thing was simply not for me.

A week later, the words of many friends resonated. I remembered one important lesson that I need to share with you – if you want to do something, don’t let anyone, including yourself, throw you off course.

darn the torpedoes

Filed Under: Marketing Talk

The online world needs Karma police

by Margie Clayman

Back in the 90s (who ever thought we’d have to say “back in the 90s?”)  Radiohead had a hit song called Karma Police. I’m sure everyone has their own interpretation of the lyrics. “Phew, for a minute there I lost myself.” The song rushed through my head today as I was contemplating the online world as it exists currently. There are things that are just getting under my skin every day, like that sensation of nails across a blackboard, and I just have to discuss these things with you. I want to know if these things drive you batty as well. I want to know if I’m suffering alone or if misery loves to be social as much as Charlie Sheen does.

So here is my list of scenarios that make me feel, to quote Mugatu from Zoolander, like I’m taking crazy pills.

[Read more…] about The online world needs Karma police

Filed Under: Uncategorized

7 risks a blogger takes when courting the A-Listers

by Margie Clayman

From the moment you start blogging, you get this idea in your head. “If I could just get so and so to retweet this post, I’d have it made.” This idea comes in large part from the blogosphere itself. There are posts on how to get the attention of “A-Listers.” There are posts on how to blog better than the superkids. There are posts on how to get as big as the a-listers, too. So when I tell you that you actually don’t need to start out by courting the most influential people in the world of Social Media, you might think that I’ve really lost that last burger that made my brain a complete happy meal.

Au contraire.

There are 7 risks I can think of tied to trying to get the attention of the “A-Lister” crowd – however you may define that.

[Read more…] about 7 risks a blogger takes when courting the A-Listers

Filed Under: Marketing Talk

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