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How to lead your company to raving fans
As you might recall from last week, Tuesday nights on Twitter host #custserv and #leadershipchat. I find that there is often a way to overlap…
Social Media and Marketing
This past week, my good friend Thomas Moradpour launched a blog. One of his first posts is titled Full Disclosure: I think Social Marketing is…
Blog as I say, not as I blog
Since Sunday is #blogchat night in Twitter world, my Sunday posts are going to be geared towards blogging. A pretty big topic, but there are…
The Heart of Social Media, Part Two: The Role of Influencers
Back in May, when Social Media was something I was still getting used to, something pretty spectacular happened. I had seen a post by Chris…
The heart of Social Media
A few months ago, I was engaged in studying cloud computing. I thought the whole concept was pretty interesting. I wrote a post in mid-June…
Holiday Reading
I’m going to be taking a couple of days away from the grid (barring any shakes or shivers from withdrawal), but I didn’t want to…