A video by Gary Vaynerchuk has been circulating over the last few days. and it has me concerned. The video is called “A Rant from…

When you say you have an online community, what does that mean? I am asking myself this very question. I often say things like, “I…

I’ve spent an interesting day, as is so often the case, here in the online world. I had a very interesting conversation with Chris Young…

Social Media should not be about you. It should not be about you getting a high Klout score. It should not be about you getting…

Last year, I did a 100-post series that I called the Engagement Series. I have learned a lot about engagement since then. In fact, I…

A few years ago, I had the opportunity to present a pretty big, fairly complicated idea to a few people. I was really excited and…