The world of Social Media is filled with pretty words. There are people who will tell you exactly what you want to hear. There are…

About a month ago, Beth Harte wrote a post called about market segmentation, how marketers have used it in the past, and how Social Media…

So today, 2 more Tetris pieces came together. My friend Stan published a post (which ProBlogger retweeted, by the way) talking about the importance of…

As you might recall from last week, Tuesday nights on Twitter host #custserv and #leadershipchat. I find that there is often a way to overlap…

This past week, my good friend Thomas Moradpour launched a blog. One of his first posts is titled Full Disclosure: I think Social Marketing is…

Since Sunday is #blogchat night in Twitter world, my Sunday posts are going to be geared towards blogging. A pretty big topic, but there are…