Being in the world of B2B, and being in an agency, and being in an agency that handles advertising, among other things, I’ve become pretty…

About a year ago, I decided that I would do the unthinkable – I would buy myself a pretty expensive…toy. Yes, I bought myself a…

The world of Social Media is filled with pretty words. There are people who will tell you exactly what you want to hear. There are…

About a month ago, Beth Harte wrote a post called about market segmentation, how marketers have used it in the past, and how Social Media…

So today, 2 more Tetris pieces came together. My friend Stan published a post (which ProBlogger retweeted, by the way) talking about the importance of…

As you might recall from last week, Tuesday nights on Twitter host #custserv and #leadershipchat. I find that there is often a way to overlap…