Marketing Talk

The Heart of Social Media, Part Two: The Role of Influencers

Back in May, when Social Media was something I was still getting used to, something pretty spectacular happened. I had seen a post by Chris…

The heart of Social Media

A few months ago, I was engaged in studying cloud computing. I thought the whole concept was pretty interesting. I wrote a post in mid-June…

Musings on Leadership and Customer Service

Tuesday there are two great chats, #CustServ (which focuses on customer service) and #Leadershipchat, which…wait for it…focuses on leadership! Here are some posts that I…

Monday’s Marketing Morsels

Every Monday on Twitter, you see a hashtag for #MM or #MMChat. This stands for “Marketer Monday.” The morsels below have to do with different…

Social Media: Some Reminders

Over the last couple of weeks, I have witnessed some behavior online that has really made me rub my eyes in disbelief. Considering that I…

The Secret to Social Media Success

I’ve finally figured out the secret. I know now how everyone can end up a Social Media superstar. Are you ready? Use YOUR brain. I…