I’m going to be taking a couple of days away from the grid (barring any shakes or shivers from withdrawal), but I didn’t want to leave you, my very special readers, without any reading material! So, this should keep you quite busy. I’ll be quizzing you next week 🙂 For those of you who celebrate,… Continue reading Holiday Reading
Month: November 2010
Musings on Leadership and Customer Service
Tuesday there are two great chats, #CustServ (which focuses on customer service) and #Leadershipchat, which…wait for it…focuses on leadership! Here are some posts that I think offer interesting food for thought tied to these two topics. Feel free to add your own! Customer Service This post by David Van Toor focuses on the 5 Cs… Continue reading Musings on Leadership and Customer Service
I’m aiming for Robin
Normally, my own posts are going to happen on Fridays, but I’m planning on taking this Friday off for the holiday (already getting the shakes at the idea of going off the grid!), so I thought I would write something here and now. Besides, there’s something I want to talk to you about. A lot… Continue reading I’m aiming for Robin
Monday’s Marketing Morsels
Every Monday on Twitter, you see a hashtag for #MM or #MMChat. This stands for “Marketer Monday.” The morsels below have to do with different facets of marketing in general. Hope you enjoy! Let me know of any great marketing morsels you’ve found! I really enjoyed this post by Heidi Cohen the first time I… Continue reading Monday’s Marketing Morsels
Social Media: Some Reminders
Over the last couple of weeks, I have witnessed some behavior online that has really made me rub my eyes in disbelief. Considering that I primarily use Social Media for professional reasons, and thus am mostly surrounded by people who are using it for the same reasons, my expectations are pretty high. I think maybe… Continue reading Social Media: Some Reminders
A new approach to my blog
I’ve begun to notice that carving out a comfortable niche in Social Media is a lot like playing Tetris. The first piece comes down and you think, “Oh, okay, I’ll rest that one on its side.” Then the next piece comes down, and its one of those darned “L” shaped pieces. “Well, I’ll put that… Continue reading A new approach to my blog