When you start out in the blogosphere, there are two words that you hear over and over again.
1. Content – Because let’s face it, if you’re not writing anything, your blog is going to be pretty lonesome
2. Traffic – The rationale being that if no one is visiting your content, you can’t do much, including make money
I’d like to toss something out there though that not a lot of people seem to talk about, and that’s quality in your content and in your traffic. You see, if you are blogging for any particular reason, whether it’s to build your brand or to fill your wallet, you need to build a community of people who will actually support your content, click on your affiliate links, and buy your very first e-book. Right?
The two modes of blogging
Now, there are two ways that people strive for that goal. The more predominant way is to play the blogging game as if you were a commercial fisherman. The commercial fisherman uses gigantic nets, and he catches an awful lot of stuff that you don’t want in your fish sticks, like shoes, syringes, and euglena. However, because he casts such a wide net, he’s also able to get the haddock that makes your tummy happy. It’s a game of statistics. With that huge net, you’re bound to catch the winners.
Bloggers who blog like the commercial fisherman are after tons of traffic, because, the reasoning goes, if you bring thousands of readers to your blog every day, the chances of at least a handful of those folks doing what you want are pretty good, right?
OK, so that’s one way to go about it. And there’s nothing wrong with that. But just like Luke had a twin sister, there is another way to play this game. It’s not a traffic game. It’s about the quality of the traffic that you bring to your site.
The 25% objective
I’ve not made it a secret that my traffic is not quite up to a copyblogger level. For a long time, when I was just getting used to the blogosphere, I would look at my Google Analytics chart and they actually had to create a sub-domain to show how low my numbers were. I couldn’t figure this out, because all of the comments I was getting were super nice. But I was convinced that winning the blog game meant that you had to have tons of traffic.
Now, here’s the thing I started to notice. I’d have a day where a post did really well for me. I’d get something like 13 retweets and 10 comments, which is a total of 23 actionable items. I’d excitedly go running to my Analytics account and it would tell me that I had 76 visitors that day.
I thought that was bad news, but in fact, it was the key to a secret door.
If you look at those numbers, what they are really saying is that my ratio of actions on my blog to visitors to my blog was right around 25%. Now it’s true, some people may have tweeted and commented, but even if you assume that, that means that maybe 12 people took TWO actions on my blog. I didn’t feel so badly after that.
Seeing is not believing
If you look at really huge blog sites, it’s easy to be stunned by how many comments and tweets each post receives. However, how much total traffic is that post getting? What you might find is that a lot of the bigger blog sites get a lot of traffic, but the majority of the people are not taking any action at all on that post. They are the invisible masses. If you are hoping for people to click on your affiliate links or your ads, this is bad news.
How do you attract a more engaged audience?
In the engagement series I’m working on, I am talking about how to engage outwardly with others. When it comes to your blog, you need to think about how to entice other people to engage with you and your content. Here are some things that seem to be working for me.
• I let people who act on my posts know that I appreciate it: I respond, as best as I can, to every comment that I get. Some fall through the cracks, but I’d say I answer about 90% of my comments. I respond as thoughtfully as I can, because the comments I get are extremely thoughtful most of the time.
• I do not ask people to promote my posts 99% of the time: This might be sticky for you, but here’s the thing. If you ask someone to promote your post, first of all, they may or may not do it, so you are risking that. Second, if they do promote your post, they might not even read it. They’ll just tweet it out to get you off their back. And third, if they don’t really care about your content, they won’t be able to sell it, which means that even if their post gets retweeted, you’re not getting people who really care about what you wrote. You’re getting the shoes and the syringes, not the haddock.
• I mention my readers a lot in my posts: If someone asks me a question on Twitter or in my comments section, I’ll often build a blog post around my answer to them and note that they were the inspiration. If one of my community members write a blog post that I want to riff on, I link back to them and give them credit. This means that people who come here regularly know that they are known entities and that they are appreciated. I think that makes people feel more comfortable with engaging and conversing, otherwise known as acting on a post.
I am not saying that it’s my way or the highway. However, it seems to me like driving huge numbers to a site doesn’t really matter if they aren’t YOUR audience. If you have lots of affiliate links to Social Media books and the traffic you’re getting is from blacksmiths, you’re probably not going to see a lot of conversion there.
So what do you think? Am I crazy? Tell me why!
1st Image by Auro Queiroz. http://www.sxc.hu/profile/Auroqueiro
2nd Image by Asif Akbar. http://www.sxc.hu/profile/asifthebes
It’s really refreshing to read about “engagement” metrics as opposed to # of uniques, page views, referrers, etc. I do think that when you aren’t a big blog, it can be depressing focusing on cold numbers. So by flipping that on it’s head, and examining the quality of the engagement you already have, it can be very exciting! I’d much rather have a small engaged tribe than a bunch of strangers who randomly stop by and never say hello.
I think by doing #1 and #3 that you have listed above, you automatically get #2 without having to ask for it. Keeping the big shiny spotlight on the reader as opposed to the writer makes a huge difference.
It’s funny you say that. Mack Collier just wrote a blog post recently about how being “awesome” actually means helping other people feel awesome. I think that is important throughout life, but it certainly seems to be an important element in the world of Social Media that a lot of people kind of skip over 🙂
If I make you feel awesome and you make me feel awesome, hey, we’re all awesome!
In the end, I’m not really sure what tons of traffic gets you if you aren’t converting a lot of those people. Like you say, I”d rather have quality than quantity if given the choice.
Thanks!
This is a really good post. I often read posts about how to get a thousand readers in two seconds and my heart sinks. I totally agree with you that it is about something else other than numbers.
I worked in e-learning for a long time and in my first project it looked as though no one was finishing a course because they weren’t completing the test at the end. When we asked what did you do with what you learned there were a million examples of how the learning had been put into practice straight away. So what was more useful taking a test or doing something with what you had learned? We thought it was the latter. Sometimes we are looking at the wrong thing in terms of stats.
Yes, it’s about making others feeling awesome. It’s about community. I hear about creating your voice as a blogger, and it makes sense to also focus on creating and appreciating your audience. While attending Computers in Libraries 2011 #CIL11, I heard over and over … it’s SOCIAL media. It’s about relationships. As Christy said, focus on your reader. Thank you, Margie, for another excellent discussion.
Thank you, Susan. It is funny how often the “social” in social media seems to get left behind, non? 🙂
Hey Margie, a couple of good angles here on blogging, and another sxc.hu user! cool.
Thanks Sam! And heck yeah – rockin the SXC 🙂
Your blogs are well written and easy to read. You make it easy for people in the social media community to ask questions. It also makes them feel great to see their answers in the form of a blog. No not crazy.
Thanks so much, Gloria. As always, I appreciate it! 🙂
I love this blog and agree totally. Always useful and well written.
Hey Maggie,
I’m relatively new to the blogging industry, and of course have followed a “LOT” of blogs to get a feel for how things should be done. After a almost a year of email overload, it has become necessary, for the sake of time and sanity to unsubscribe to all blogs that aren’t consistently offering helpful information.
For what it’s worth I must say, I’m always impressed with your (candid) posts, and your ability to make things sound simple without being condescending.
Thank you… I truly look forward to reading and applying your suggestions when ever possible.
Carolyn Terry
Wow, that’s a wonderful thing to say, Carolyn. I really appreciate that! I’m so glad that you are finding value here, and I’m doing my best to make sure that remains true 🙂
Just a note – it’s Margie, not Maggie. Old fashioned name 🙂
Margie:
I had a feeling I’d like this post. All very well-reasoned. You’re right, all the buzz is about “content” and “traffic” with very little mention of quality, especially quality of traffic.
Some words are so overused, and these two are pretty close to the top of the list. As a reader of someone’s blog, I never think of myself as looking at “content” or that I’m part of their “traffic.” Nor do I consider myself someone’s “follower” or a member of their “tribe” or any other cliche that’s tossed around. I just see myself as someone who wants to learn and feel like I’m a part of a group with a good vibe. Why does something so basic need all the geeky sounding word tonnage?
My point is that I think it could lend a whole new perspective if bloggers ditched the lingo. Suppose we viewed what we write as messages crafted to solve a problem or lend particular insight? And suppose we thought of our readers as themselves – people who read blog posts for the same reasons we do?
This is a GREAT post because it examines a forgotten but hugely important part of the equation. Well done!
Susan
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