Is Facebook Really Valuable for Your Business?

This is the first in a series of posts from Facebook expert Tommy Walker. Tommy not only understands the intricacies of using Facebook for business, but he also can explain things so that other people can make use of Facebook and succeed. Visit with Tommy on Twitter at @tommyismyname.

In short, yes.

But don’t be fooled by the droves of Facebook Marketers out there that will try to sell you on what I call the “Facebook Fantasy”

You know, get a page up on Facebook, post interesting updates, ask interesting questions, and become a viral sensation.

Let’s look at Facebook from a very practical standpoint, in this article we’ll go through the most common objections for marketing a business over Facebook and examine numbers that are digestible, demographics that are relate-able, and from there you can make an educated decision as to whether or not Facebook will be valuable tool for your business.

My target market isn’t on Facebook

This is a common objection people have when contemplating Facebook. So let’s look at the numbers

500 million active users

50% of active users log on to Facebook in any given day

71% of United States Internet users are on Facebook (cite: AllFacebook)

239,893,600 United States Internet users (cite: Internet World Stats.com) = Roughly 170,324,456 United States Facebook users

U.S Population appox. 311,874,138 (cite: Census.gov) meaning roughly 54.6% of the United States population is on Facebook

Only kids are using Facebook

In 2009, the fastest growing demographic on Facebook in the U.S was Women aged 35-65

fbdemostats4

The trend continues for 2010, in fact if you notice in the chart below there are more 35-54 aged users than any other demographic. Furthermore the Fastest growing demographic in 2010 was the 55+ crowd. The Millennials are right behind them however, so what does this mean really? The two demographics with the most buying power in the United States, the Millennials and the Baby Boomers are well represented on Facebook.

facebook_demographics_chart_statistics_2010

What’s even more interesting is that nearly 30% of U.S Facebook users have identified themselves as either “In College” or as a College Graduate, meaning that U.S Facebook users lean strongly towards higher education.

Facebook doesn’t have the tools I need

Facebook has well over 60,000 apps available, allowing you to do a number of things like share files, open a chat room for fans, run polls, publish music or other audio files, share books and broadcast live events. I’ve recently created a list of 33 of the most useful apps to transform your Facebook Page

Facebook also has an advertising platform that lets you target people based on what they enter into their profile (and the pages that they “like”). This gives you the ability to target a very specific type of personality, the type of personality that you’re going to be most likely to resonate with (and at a price that you set).

For example, let’s say I were an independent comic book artist and my story had dark notes like Batman, I would use Batman, and other “gothic” type references (The Crow, Dark City, Alex Proyas, Sin City, Darkman, Jhonan Vasquez etc…) as a starting point to build my ideal target audience. Because they’re already predisposed to like my style of content, chances are likely that if they’re the only people I’m targeting with my ad, there are bound to be more than a few early adopters who will be willing to spread the word.

I tried it before, and it didn’t work

But what were you doing the last time you tried using Facebook for your business? Remember, people use Facebook mostly to keep up with friends and family and things that they care about.

Normally when I ask people what they did the last time they tried using Facebook, the answer is pretty close to the same- Posted links, asked questions, and got no response.

But when asked about the stuff they comment on they usually say Funny Photos, awesome events in my friend’s life, or articles that are relevant to me.

And that’s the key, is that in order to make Facebook, and all online marketing endeavors for that matter, it has to be engaging to your target audience. Fortunately Facebook has all of the tools you need to be engaging to the right people.

For some, it very well could have been the information they were publishing was engaging, they just didn’t have the right people. See when you create a Facebook Page you’re at first limited to only people on your own personal friends list to invite to populate your page. Without running ads, or having some other expansion strategy in place, your updates will go out to friends and family who, let’s face it, aren’t always as engaged in what you’re talking about as you are.

My guess is if you tried it, and it didn’t work, you simply weren’t talking to the right people.

So is Facebook really valuable for your business?

Really that’s up to you to decide. Certainly the “right people” are there with over half of the United States population having membership.

All the tools you could possibly imagine are there to help you engage with the exact people who could benefit from your perspective.

But in the end, it all depends on you.

Are you willing to take a second look at Facebook and see how it can fit into your overall strategy?

6 Comments

  1. […] This post was mentioned on Twitter by Pilar Galiana, Sylvain Martel. Sylvain Martel said: { For most companies, yes. Gr8 post! } RT @MargieClayman: Is FB valuable for your business? http://bit.ly/hbKwJu by @tommyismyname #Usguys […]

  2. Chase Adams on January 19, 2011 at 9:17 am

    Great post Margie!

    I was just thinking the other day as I was watching the Social Network, for anyone in the service industry, Facebook has a gapping hole in their business model.

    Using Facebook as a ‘passive’ opportunity to get seen if you don’t have a specific product or service that’s already well known, it’s hard to find new business.

    That’s the beauty of twitter, you can do a search to see if people are having specific problems in your area of expertise, field the question, get your foot in the door and build relationship.

  3. Mike Miller on January 19, 2011 at 1:14 pm

    01/19/2011

    Hi Margie

    Thanks for the information. I’ve been pondering the business value of Facebook for several months. Tommy Walker appears to be a good resource.

    Cordially

    Mike

    • Tommy Walker on January 19, 2011 at 4:14 pm

      Mike I’d be more than happy to help you from time to time if you need it 🙂 As a resource, might I recommend taking a look at my “Why do you Hate Facebook so Much?” report?

      It is my ethical bribe for signing up for my list, but I promise I try to only give the best info for my list members (and Margie too of course 😉

      Lemme know and I’ll give you the link. I’m not one to link spam if you don’t want it 😛

  4. Tommy Walker on January 19, 2011 at 4:11 pm

    That is one of the most wonderful things about Twitter 🙂

    But what you’re talking about with the “passive” opportunity is only true if you’re not running any ads. I just started on Monday for a new company with literally no presence and already within the first couple of days they’re pushing 200 new “fans” and are getting inquiries on how to get featured and paying offers (and to be honest their actual website isn’t my favorite by any stretch, but they’re targeting the right people and if they stay the course, will develop a community that will grow together)

    The problem with twitter if approached the wrong way (which many will do) is they’ll tap people they don’t know on the shoulder saying “hey I’ve got you covered” and can be more of a cold calling type scenario.

    Meanwhile Facebook pretty much requires you to run ads to find people who might be interested in what you do…

    I’m not trying to make any platform out to be better than the other by any stretch, just pointing out the pros and cons of each platform.

  5. […] are plenty of reasons why you should be on Facebook, but if you’re a local business owner, Facebook Places should be number […]

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